Refund & Return Policy
Last updated: [2026/06/19]
Eligibility
We accept returns and offer refunds in the following cases:
- The item arrives damaged or defective
- You received the wrong product
- The item differs significantly from its description
You must request a refund within 30 days of receiving your order.
Non-Refundable Situations
We do not offer refunds for:
- Personal preference ("I don't like it")
- Items that have been used, worn, or altered
How to Request a Refund
- Email us at [[email protected]]
- Include your order number and clear photos of the issue
- We will respond within 48 hours
Refund Process
Once approved, refunds are processed back to your original payment method (PayPal or credit card) within 7-15 business days.
Exchanges
We offer exchanges for the same product in a different size (if applicable). Customers are responsible for return shipping costs for exchanges.
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